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2009 "Best Practices" for Power Sweeping Contractors
We'll be adding our NPE stories one at a time throughout the month of March.
This seminar was moderated by Carl Barton, president of Memphis-based Aardvark Sweeping Service. Barton is also incoming NAPSA president.
In the three-hour seminar, each of the approximately seminar 75 participants had an opportunity to split out and contribute to two different topic areas. All but two of the topic areas were facilitated by the owner of a substantial sized sweeping company.
The non-contractor facilitators were Shannon Groover, property management professional for Phillips Edison and Company, and Doug Lackey, who represented the pavement industry service aggregator company, Divisions, Inc.
Discussion topics covered included the following. Scroll down to listen to the information:
Importance of Becoming NAPSA-Certified (now live; scroll down for link.)
Management Techniques (now live; scroll down for link.)
Choosing Your Customers (now live; scroll down for link.)
Guerrilla Marketing: Ways to Broaden and Increase Sales (now live; scroll down for link.)
Horizontally Integrating Your Business to Make More $$ (now live; scroll down for link.)
How to Meet and Exceed Property Manager Expectations (now live; scroll down for link.)
At the end of the second discusson group in each area, the facilitators provided a brief report to the group as a whole on the highlights of what had emerged within their topic areas. Below are the audio recordings of those reports.
Note: If you hear the interview at 'chipmunk speed,' you will need to download the latest version of Adobe's free Flash player.