Sweeping Employee Training and Management
The Importance and Strategy of Conducting Exit Interviews
An Exit Interview is a final meeting between an employer and a departing employee. By conducting one, the employer is better able to learn what the reasons are for the departure, and to gain valuable information that can be helpful to improve or protect the firm in the future.Posted July, 2008
Exit Interviews allow employers to provide employees with all the information they need about termination of the employment relationship. Other benefits include:
Exit interviews also provide employers an opportunity to control any negative publicity that might come from a discontented employee, pinpoint specific areas causing employee dissatisfaction and turnover, and to openly share information that will bring the employment relationship to a positive close.
The information obtained during an Exit Interview is often the most candid and valuable information an employer can hope to receive from an employee, since there is no longer the pressure for the employee to guard one's responses in an effort to improve their individual status within the firm.
Whether employees leave on their own, or because they are being asked to leave, employee insights can provide valuable "inside information." It is recommended by HR experts throughout the construction industry, that employers should always conduct an Exit Interview in order to obtain this important information.
When conducting an Exit Interview, there are a few things an employer should consider:
Choose the best person to conduct the interview. Sometimes the employee's direct supervisor is not a good choice, especially if there are complaints involving that person. Make sure the interview is conducted as close as possible to the end of employment so the employee feels he can be candid without facing possible consequences in the workplace.
It should, if possible, be the last thing the employee does before leaving the premises permanently. You may assure the employee, however, that her anonymity will be protected unless she raises issues of unlawful conduct that require further investigation or later files a lawsuit against the organization related to her employment.
Some firms offer online solutions to the Exit Interview. This is where exiting employees can complete a questionnaire online from the privacy of their home. These systems streamline an employer's Exit Interview process and automatically capture, track and statistically analyze employee satisfaction and turnover data. It also makes it easy to turn the data into comprehensive reports that pinpoint the trouble areas within the company.
Today, more than ever, human resource professionals and company management need to take a pro-active role in providing solutions to employee retention and development. The Exit Interview is a critical opportunity to do just that.
This article was provided courtesy of Construction Executive Online, a career management center for construction executives. CE provides construction executives access to hundreds of Construction Executive Job listings, and to expert Career Counseling from the nation's leading executive coaches.
CE is also an established information provider of construction salary surveys, construction career polls, and construction employment demographics, and maintains over 250,000 subscriptions to its distinguished 'Construction Executive Report.'
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